Introduction
Welcome to Brilligent, a revolutionary platform in the field of AI-enabled chatbot technology. Our services, accessible through our website, are dedicated to providing businesses with an easy and efficient way to integrate AI chatbots into their customer interaction systems. By using Brilligent, users can leverage the power of artificial intelligence to enhance customer experience, streamline communication processes, and access the benefits of advanced technology with minimal effort.
User Obligations
As a user of Brilligent, you are expected to engage with our platform in a responsible and legal manner. This includes respecting intellectual property rights, refraining from uploading harmful or illegal content, and not exploiting the system for unauthorized purposes. Users are also responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
Intellectual Property
The intellectual property rights of all content on Brilligent, including but not limited to the software, design, text, images, and graphics, are owned by Brilligent or its licensors. The use of our platform grants you a limited license to access and make personal use of our services but does not allow you to download, modify, or exploit any content for commercial purposes without explicit permission.
Liability Limitations
Brilligent aims to provide the highest quality service, but we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform. This includes, but is not limited to, damages for loss of profits, goodwill, use, or data. We strive to keep our service safe and secure, but we cannot guarantee that our service will be uninterrupted, timely, or error-free.
Termination of Use
Brilligent reserves the right to terminate or suspend your access to our platform at any time without notice, particularly in cases of your breach of these Terms of Use. This may include misuse of the services, fraudulent activities, or other behaviors that harm the integrity or performance of our platform.
Governing Law
These Terms of Use shall be governed and construed in accordance with the laws of Colombia, without regard to its conflict of law provisions. Any legal claims or disputes arising out of or in connection with the service will be adjudicated in the courts of Colombia.
Data Collection
At Brilligent, we collect personal information necessary to provide our AI chatbot services. This includes, but is not limited to, user names, email addresses, and interaction data with our chatbots. Data collection is conducted through direct inputs from users and through automated processes when users interact with our services. The aim is to enhance user experience and service functionality.
Data Use
The information collected is primarily used to personalize and improve our chatbot services. It aids in managing user accounts, providing customer support, and enhancing user interaction with our AI technology. We may also use the data for internal analytical purposes to better understand how our services are utilized and to develop new features that meet the evolving needs of our users.
Data Sharing
Brilligent maintains a strict policy on data privacy. We do not sell or rent personal information to third parties. Data sharing may occur with trusted partners who assist in operating our platform, conducting our business, or servicing users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Data Security
Protecting the security of your personal information is paramount at Brilligent. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Despite these measures, please be aware that no security system is impenetrable.
User Rights
Users have rights regarding their personal information, including the right to access, correct, or delete their data. Brilligent respects these rights and provides users with options to exercise them, such as account management tools or contacting our support team.
Policy Changes
Brilligent reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect.
